We design and build booking platforms, telehealth apps and patient portals for clinics and health startups in the US, UK and EU. Privacy and audit trails go into the architecture first, not into a patch before launch.
Most healthcare products fail on the boring parts. The video call works. The booking screen looks good. Then a clinic asks where patient records are stored, who can read them and what happens when a staff member leaves, and nobody has an answer. In this sector those answers are the product.
appico is an AI-amplified product agency based in India, building for founders and businesses in the US, UK and EU. We built cGen (compligen.ai), an AI compliance validation platform for regulated pharma, so we know what it takes to work where documentation and traceability are part of the job. AI compresses our scoping, concepts and front-end work. Our engineers handle architecture, integrations, security and hardening by hand. An MVP starts from $10,000 and a mobile app from $12,000, paid by milestone, with the source code and every account in your name from day one.
Search, real-time availability, reminders and rescheduling, synced with the calendars clinics already use.
Secure video, waiting rooms, consultation notes and payment, built on providers that will sign the agreements healthcare needs.
Records, results, prescriptions and messaging behind role-based access, with a log of who opened what.
Scheduling, staff rotas, billing and reporting for clinics that have outgrown spreadsheets.
Document-heavy workflows for regulated teams, informed by our own work on cGen.
Intake summaries, enquiry routing and note drafting, with a human sign-off step and no clinical decisions made by the model.
The standards that usually apply in the US, UK and EU. We build to the ones your product needs and tell you plainly which those are.
Applies when you handle protected health information as, or on behalf of, a covered entity, and shapes hosting, access control, logging and vendor agreements.
Health data is a special category, so you need a clear lawful basis, data minimisation and usually a data protection impact assessment.
Software that diagnoses or guides treatment can count as a medical device, which changes the scope, timeline and budget.
Patients include older and disabled users, so contrast, screen reader support and large touch targets are part of the build.
We list every piece of patient data, where it is stored, who can see it and which law applies in your launch market. This document drives the architecture.
AI-assisted concepts and front-end give you a clickable staging link by day 3, so clinicians can react to something real.
Authentication, access roles, encryption, audit logs and integrations with calendars, video and payment providers are built and reviewed by senior engineers.
We run complete mock bookings and consultations through every integration before real data touches the system. A 14-day bug-fix window follows launch.
In the US, a hosting, video or messaging provider that handles patient data usually needs a business associate agreement. Picking tools first and checking later means a rebuild.
Doctor availability lives in several systems at once. Double bookings destroy clinic trust faster than any missing feature, so sync needs real engineering time.
A push notification or SMS that names a condition or a specialist exposes private data on a lock screen. Message content needs rules from the start.
An app that diagnoses or recommends treatment may be regulated as a medical device. Decide early whether you are building an admin tool or a clinical one.
An MVP with one core workflow, such as booking or video consultation, starts from $10,000. A mobile app starts from $12,000. Costs rise with integrations, multiple user roles and compliance work such as audit logging. We quote a fixed scope with milestone payments, so you know the number before work starts.
No, and be careful with anyone who says they are. There is no official government HIPAA certification for software agencies. What matters is how the product is built: encrypted storage, access controls, audit logs and signed agreements with vendors. We build to those requirements and recommend a legal review of your specific obligations before launch.
A well-scoped MVP can be ready in about 7 days and a mobile app in about 30 days. Healthcare projects often take longer because of integrations and vendor agreements outside our control. We give you a staging link by day 3, so progress is visible from the first week.
Usually yes, if the system offers an API or a standard export. We check this during scoping, before quoting, because integration access is a common cause of delay. Where no API exists, we plan a manual or file-based process instead of promising a connection that the vendor will not allow.
Use AI for admin work first: summarising intake forms, routing enquiries, drafting notes for a clinician to approve. Keep it away from diagnosis unless you are ready for medical device regulation. We also check where the AI provider processes data, because sending patient data to a model has privacy consequences.
You do. Source code, domain, hosting and third-party accounts are set up in your name from day one. Patient data sits in infrastructure you control, in the region your launch market requires. We work under an NDA on request, and maintenance after launch is a separate monthly plan.
What the main privacy rules mean for a health product build.
Features, architecture and build order for video consultation.
The business model behind a doctor booking marketplace.